When WAN optimization technologies were first introduced to the market, solution providers were looking to differentiate from each other mostly based on how fast they could move the data across the WAN and how much they could save for end-users in cost of bandwidth. However, as the complexity of network traffic increased, technology vendors had to provide more than just pure acceleration, data reduction, or basic bandwidth management capabilities. As a result, the ability to fully manage performance of applications delivered over the WAN is now becoming the key point of differentiation among vendors.

This Solution Overview report from TRAC Research examines technology capabilities and strategies of Ipanema Technologies and their alignment with key trends in the WAN optimization market.

End-user monitoring solutions are becoming an integral part of competencies that organizations need to have in place when managing the performance of business-critical applications. However, there are some significant differences between technologies that fall under the “end-user monitoring” umbrella. More importantly, the effectiveness of these solutions depends on the environments in which they are used, the goals of end-user organizations deploying them, and the performance metrics that they are able to collect.

This report highlights ten key items that end-users should be aware of when evaluating end-user monitoring solutions.

On March 10th, 2010 CA announced that it had agreed to acquire Nimsoft, an IT service management company, for approximately $350 million. The acquisition is expected to close by the end of March of 2010, and Nimsoft will operate as a separate business unit. The goal of this report is to examine the impact of this acquisition on the IT service delivery market and the impact it could have on customers and prospects of CA and Nimsoft.

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